RETURNS POLICY
Effective Date: 22/03/24
Thank you for shopping with Omina Forever. Please read our Return and Refund Policy carefully before making a purchase.
1. **All Sales Final:**
- All sales made on the Omina Forever website are final. We do not offer refunds, returns, or exchanges unless the item is faulty or damaged.
2. **Eligibility for Return:**
- To be eligible for a return, your item must be faulty or damaged, and it must be returned unused and in the same condition that you received it.
- You must notify us of the issue by emailing [support@ominaforever.com] within 7 days of receiving your item.
3. **Return Shipping:**
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
4. **Refunds:**
- Refunds may take up to 7 working days to process.
5. **Fraudulent Orders:**
- Fraudulent orders will be cancelled, and refunds will be issued to the card used to make the purchase.
- We reserve the right to cancel orders at our own discretion.
Thank you for your understanding.
If you have any questions or concerns about our Return and Refund Policy, please contact us at [support@ominaforever.com].